pls answer the question below Part 2…..EXPECTATIONS Using the MKTG437 Services Marketing course ag

pls answer the question below
Part 2…..EXPECTATIONS Using the MKTG437 Services Marketing course again, discuss the factors that influenced your expectations for the course. You may use a 'list format, or paragraph style—neither to exceed 500 words. Make sure you cover all of the influences that apply using the factors discussed in Chapter 3, “Factors That Influence Customer Expectations of Service.”

 

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